We offer shipping within the continental United States, Alaska, Hawaii and Canada. Due to the nature of baked goods and the commitment to our product, these shipping policies are structured to ensure that you receive the most delicious and fresh kingcake directly from our bakery. For questions concerning our shipping policies, please contact us toll-free at 1-800-684-CAKE or email us at firstname.lastname@example.org.
Please Note: We are not responsible for the product once it leaves our store and is in the hands of our shipper. We do not accept re-ship requests based on weather related delays, plane delays, or incorrect information supplied to us by the customer. Notice of non-delivery must be made within 7 days of original delivery date.
For packages that require a change of address because incorrect recipient information was supplied by the customer, UPS will charge a change of delivery fee of $12.99 to the customer.
We are not responsible for packages that are deemed undeliverable by UPS, because UPS could not obtain a new/correct delivery address for the recipient.
Cancellation Policy: There will be a $10.00 service fee for any shipping order that is cancelled.